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Drew Honnoll did not leave a review



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Andy Brown did not leave a review



I came out tonight & my experience was horrible.. the same experience for the last 4 years.. when I bought this truck brand new, they sold me one with a messed up radio & it never got fixed despite many attempts.. fast forward to  tonight.. had a wonderful  salesman by the way.. he went above to help me.. but they only wanted to give me 2000 for my truck because of mileage,  which is what I thought & it was gone put me upside down.. so I said no & My salesman went to see if he could get more help & a guy by the name of bugsty  stidham  came & talked to me any kind of way, told me to leave the facility & I told him I didn`t find it funny how he was acting & he even went as far to say.. they couldn`t give me more, I could go elsewhere & I didn`t have money to put down.. first off. He doesn`t know what I have & he sounded very prejudice.  I just let him go.on & on.. but I have video &  it was ridiculous &  everyone saw how he acted, even my 13 year old daughter..   I`m not happy at all.  & I really hate to contact someone about this issue tonight.



Our experience (for me and my husband) with Homer Skelton Hyundai began back in early December 2017. My husband found a car online that he was extremely interested in. He began correspondence with the dealership and dealt with several of the staff there. They were very good about being prompt in answering his questions. We made the decision to drive to the dealership to see this car in person which was not an easy thing to do given that we live 8 hours away. Prior to our departure, my husband asked Amber (the internet sales person he had been in touch with) if they would be able to come close to the CarFax price listed for this vehicle. She said, "I`m confident we can work something out." My husband was in contact with them to let them know we were coming--to the exact day and within the half hour of our arrival. When we arrived, it was evident that the staff knew who we were. In fact, the general manager, after hearing our names said, "I thought that was you." Amber had made us aware that we would be working with Ervin once we arrived. They told us that he had been out to prep the car with gas for our arrival. Ervin was nice enough, but from the beginning he made me uncomfortable critiquing my driving as I was being extremely cautious as we pulled out of the dealership parking lot. On top of that, he smelled of cigarette smoke which wasn`t pleasant as we were sitting right next to each other during the test drive in this small car. Both my husband and I were able to drive the car and decided that we would be open to purchasing the vehicle. Then the painstaking negotiations began. We had done our homework and were aware of what the car was valued at. We went back and forth with Ervin a few times. Each time he left, we would be left for what seemed like 30 minutes. Finally a man walked in and sat at the desk without even introducing himself. He immediately began talking about the area where we were from and that he had vacationed there before (which felt really odd to me). We started discussing the car and pricing. We had to ask him his name since he hadn`t shared that with us. During his time out of the office talking to `the powers at be` I used my phone to look up who he was. I discovered that he was David Richardson--the sales and leasing manager. Again, he should have given us the professional courtesy of introducing himself and give us a quick explanation as to why we were now dealing with him. We begin to discuss the car and pricing, and I ask him about the history of the car. Ervin had given us a story on the background of the car which we knew was not true since we had done our homework. David gave us another story which we knew was not true either. When I queried him on the story and the background that I knew, he looked into it and and said he was thinking of a different car and gave me another story. Hopefully that third story was the truth. We offered what all the car websites valued the car at. Their counter was about $6000 over that. It became evident that we were not going to be able to reach an agreement with that much of a difference. We made it clear to David how disappointed and irritated we were that we had come all that way and were told that we be able to get close to the CarFax price. Their offer never came close to that price. As I reflected on our experience, the fact that we couldn`t reach an agreement isn`t what bothered me most. The fact that they knew we were coming all that way and didn`t prep the car is what bothered me most. We drove 8 hours to see a car that hadn`t been washed. The tires were not dressed (although other cars on the lot were), there was mud on the door sill, and grass and debris all over the carpets. I have attached a picture as proof. They were trying to sell this used car for $46,000 in that condition. THEY KNEW WE WERE COMING so you would think they would have done some prep to the car. Our experience cost us 3.5 h



Great first time buyer program. Really happy with their customer service. Levi will take care of you and James in finance will get you approved!!



Elmira Collins did not leave a review



He was very nice and helping and made sure we are happy with our purchase. To come to Ford and definitely to Albert. He makes sure the customers are happy.



Good service, friendly staff. I love that they have a small indoor playground that keeps my toddler happy while we wait.

Drew Honnoll

Drew Honnoll did not leave a review

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bryant gill

bryant gill did not leave a review

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Naresh Patel

Naresh Patel did not leave a review

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Andy Brown

Andy Brown did not leave a review

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Melissa Curne

I came out tonight & my experience was horrible.. the same experience for the last 4 years.. when I bought this truck brand new, they sold me one with a messed up radio & it never got fixed despite many attempts.. fast forward to  tonight.. had a wonderful  salesman by the way.. he went above to help me.. but they only wanted to give me 2000 for my truck because of mileage,  which is what I thought & it was gone put me upside down.. so I said no & My salesman went to see if he could get more help & a guy by the name of bugsty  stidham  came & talked to me any kind of way, told me to leave the facility & I told him I didn`t find it funny how he was acting & he even went as far to say.. they couldn`t give me more, I could go elsewhere & I didn`t have money to put down.. first off. He doesn`t know what I have & he sounded very prejudice.  I just let him go.on & on.. but I have video &  it was ridiculous &  everyone saw how he acted, even my 13 year old daughter..   I`m not happy at all.  & I really hate to contact someone about this issue tonight.

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Melissa Tomlinson

Our experience (for me and my husband) with Homer Skelton Hyundai began back in early December 2017. My husband found a car online that he was extremely interested in. He began correspondence with the dealership and dealt with several of the staff there. They were very good about being prompt in answering his questions. We made the decision to drive to the dealership to see this car in person which was not an easy thing to do given that we live 8 hours away. Prior to our departure, my husband asked Amber (the internet sales person he had been in touch with) if they would be able to come close to the CarFax price listed for this vehicle. She said, "I`m confident we can work something out." My husband was in contact with them to let them know we were coming--to the exact day and within the half hour of our arrival. When we arrived, it was evident that the staff knew who we were. In fact, the general manager, after hearing our names said, "I thought that was you." Amber had made us aware that we would be working with Ervin once we arrived. They told us that he had been out to prep the car with gas for our arrival. Ervin was nice enough, but from the beginning he made me uncomfortable critiquing my driving as I was being extremely cautious as we pulled out of the dealership parking lot. On top of that, he smelled of cigarette smoke which wasn`t pleasant as we were sitting right next to each other during the test drive in this small car. Both my husband and I were able to drive the car and decided that we would be open to purchasing the vehicle. Then the painstaking negotiations began. We had done our homework and were aware of what the car was valued at. We went back and forth with Ervin a few times. Each time he left, we would be left for what seemed like 30 minutes. Finally a man walked in and sat at the desk without even introducing himself. He immediately began talking about the area where we were from and that he had vacationed there before (which felt really odd to me). We started discussing the car and pricing. We had to ask him his name since he hadn`t shared that with us. During his time out of the office talking to `the powers at be` I used my phone to look up who he was. I discovered that he was David Richardson--the sales and leasing manager. Again, he should have given us the professional courtesy of introducing himself and give us a quick explanation as to why we were now dealing with him. We begin to discuss the car and pricing, and I ask him about the history of the car. Ervin had given us a story on the background of the car which we knew was not true since we had done our homework. David gave us another story which we knew was not true either. When I queried him on the story and the background that I knew, he looked into it and and said he was thinking of a different car and gave me another story. Hopefully that third story was the truth. We offered what all the car websites valued the car at. Their counter was about $6000 over that. It became evident that we were not going to be able to reach an agreement with that much of a difference. We made it clear to David how disappointed and irritated we were that we had come all that way and were told that we be able to get close to the CarFax price. Their offer never came close to that price. As I reflected on our experience, the fact that we couldn`t reach an agreement isn`t what bothered me most. The fact that they knew we were coming all that way and didn`t prep the car is what bothered me most. We drove 8 hours to see a car that hadn`t been washed. The tires were not dressed (although other cars on the lot were), there was mud on the door sill, and grass and debris all over the carpets. I have attached a picture as proof. They were trying to sell this used car for $46,000 in that condition. THEY KNEW WE WERE COMING so you would think they would have done some prep to the car. Our experience cost us 3.5 h

Read more at Google
Dalton White

Great first time buyer program. Really happy with their customer service. Levi will take care of you and James in finance will get you approved!!

Read more at Google
Elmira Collins

Elmira Collins did not leave a review

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Shima Pr

He was very nice and helping and made sure we are happy with our purchase. To come to Ford and definitely to Albert. He makes sure the customers are happy.

Read more at Google
Jamie Broadaway

Good service, friendly staff. I love that they have a small indoor playground that keeps my toddler happy while we wait.

Read more at Google